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Shipping policy

Shipping

Shipping Area

  • We currently ship within the United States.

Alaska, Hawaii, and Puerto Rico

  • Orders can be shipped to Alaska, Hawaii, and Puerto Rico.
  • Customers are responsible for the actual shipping costs for these destinations.

Order Processing Time

  • Orders are typically processed within 1–3 business days.

Shipping Carriers

We ship using trusted carriers, including:

  • UPS
  • FedEx
  • LTL Freight Carriers (for oversized and heavy items)

Tracking Information

  • Tracking information is automatically emailed to customers once an order has shipped.

Shipping Charges

  • Shipping charges are calculated automatically during checkout based on the order details and destination.

Free Shipping

  • We do not currently offer free shipping due to the size and weight of many of our products.

Freight Shipments

  • Large, heavy, or oversized items are shipped via LTL freight carriers.

Residential Freight Deliveries

  • Residential freight delivery is available.

Liftgate Service

  • Liftgate service charges, when required, will be added to the customer's shipping cost.

Freight Damage

If your freight shipment arrives damaged:

  • Inspect the shipment before signing for delivery.
  • Note any visible damage on the delivery receipt.
  • Take clear photos of the damage.
  • Contact us immediately so we can assist with the claim process.

Refused Freight Shipments

  • If a freight shipment is refused for reasons other than receiving an incorrect or damaged item, the customer is responsible for all applicable freight charges and any restocking fees.